My wife tonight used a neat, new service from a company called Unwired Buyer.
It works like this:
1. Create an account at https://www.unwiredbuyer.com/ and setup your ebay id. You pick a 4-digit pin when you sign up.
2. 3 minutes before your auction ends, you’ll get a call on your mobile phone (or whatever phone you setup) – it will ask you to enter your pin.
3. The service will tell you if you’re the highest bidder, and if not, will allow you to continue bidding over the phone until the auction ends. You can remain on the phone while the bid continues.
I think this is yet another great example of Web2.0 + Voice convergence. Nobody will think of this as an IVR application. However, it’s very sexy, uses all the same technology and actually solves a real problem with immediacy.
My belief is that we will see a lot of these types of applications over the next few years as the phone continues to be the predominant personal communication device. Smart services will continue to flurish and they will get more sophisticated, more natural and will start to mix presence, location awareness, workflow and personalization.
Technorati Tags: ebay, unwired, voice, ivr, web2.0
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